RULES/GUIDELINES FOR NEW REQUESTS

IMPORTANT: The primary purpose of the TicinoTrader Chartbook (Level 1) and Articles/Videos (Level 2) subscriptions is to create and publish, at my discretion, the materials considered most important and relevant to trading (order-flow, futures, etc). Membership on the TicinoTrader site is not a chartbook request service. However, if a member asks for something within my capabilities and resources, I’m happy to help—as you’ve seen many times.

Request Submission Guidelines

  1. Who Can Request
    Only active TicinoTrader members may post chartbook- or content-related requests.
    Non-members or expired members who still wish to commission work should book a private consultation.

  2. Primary Channel: Support Forum

    • All requests and follow-up questions go in the Support Forum (members-only).

    • Email is used only when you’re explicitly asked to switch to it (e.g. for private or complex projects).

  3. Before You Post

    • Search the forum (and site search and the Tag Cloud) for existing or similar requests to avoid duplicates.

    • If your earlier request hasn’t been addressed, bump it rather than opening a new thread on the forum.

  4. How to Frame Your Request
    Provide full details so your request can be fulfilled quickly:

    • Clear description of what you need

    • Screenshots or examples of the behavior/format you want

    • SierraChart settings or parameters you’re using

  5. Support the Work
    Each chartbook request typically takes 2–3+ hours (chart creation, video recording, posting, etc.) minimum. Please support this effort by making a contribution via our Buy Me a Coffee option when you submit a request, especially when you are happy with the result.

  6. Symbol-Change Requests
    Most chartbooks are highly customized for a specific symbol and don’t simply “swap” to another without manual tweaking. Unless there’s a strong reason to duplicate an existing chartbook for a different symbol, please don’t request simple symbol-changes.

    • Level 2 members: check the “Level 2 Video Instructions” in each post—they include all the steps to convert a layout to any symbol. If there is no video tutorial for a given chartbook yet, send a request and one will be posted soon.

    • Not yet L2? Consider upgrading at least temporarily to get full conversion details.

  7. Parameter-Tweak Questions
    Questions about changing chartbook parameters (colors, indicators, settings, etc.) often take significant time to answer via email—especially because of the large number of incoming messages.

    • Upgrading to Level 2 gives you access to tutorial videos where every parameter and setting is explained in detail.

  8. Unsupported Channels
    Do not send requests via Discord, Twitter, YouTube comments, SierraChart support boards, etc.
    Any request outside the forum (or designated email) will be ignored.

  9. Complex or Custom Projects

    • For large-scale, paid, or very technical work (e.g. custom chartbook, programming, automated systems, etc), please use Private Consultation.

  10. Priority & Turnaround
    Requests from higher-tier (Playbook, Study, Articles/Videos) and long-time training/mentoring members are handled first.

  11. Copyright & Refusals
    You may request copyrighted content, but such requests may be declined without explanation at the author’s discretion.

Last updated: June 22, 2025 at 12:52 pm

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