RULES/GUIDELINES FOR NEW REQUESTS

IMPORTANT: Main goal/original idea of the TicinoTrader chartbook, articles/videos subscriptions is to focus on creating materials that I (TicinoTrader) think most important/related to Orderflow trading and I post them on the site – based on my own discretion.
The TicinoTrader site membership is not a chartbook request service but when a member asks for something that is within my capabilities/resources, I am happy to help – as you may already seen many times.

By using the forum (only members can access) and being a member of the group, you accept this and the guidelines below:

  1. The support forum is the primary, support channel to get questions and accept requests from Site members.
  2. Non-member or expired member requests can be completed through Private Consultations.
  3. The goal of the request forum section is to collect ideas, so new users can clearly see if something was requested earlier.
  4. Please use this forum as the main platform for all communication, instead of sending me emails to request a new chartbook or ask questions – unless you are asked to do so.
  5. Please use email for requests/questions if you are explicitly asked to use it ONLY.
  6. I can not not accept requests and answer questions if sent via non-supported channels (Discord group, Twitter, Youtube message, etc). Please send all requests/questions on the support forum or if you are looking for a custom/private work – in email.
  7. Please ALWAYS use the forum to post requests or ask questions related to existing materials.
  8. Before sending a new request or asking a question, please always check the forum (use the search function) to see if your request or something similar was already posted/requested/asked. There is also a site search function and all posts use extensive tags.
  9. If you already sent a request that has not been answered/completed yet, I kindly ask you to re-send it there or in email.
  10. I can not help with custom programming, but feel free to post requests regarding that topic. There is a high chance that SierraChart already has something that you can use as a replacement. If it can’t be done with default SierraChart tools, I can direct you to a multiple very skilled SC programmers.
  11. You may ask for/request copyrighted materials, but I may decide to reject that request without any further explanation – based on my own discretion.
  12. I can answer questions and complete requests of Site members only. If you are not a member, please do not expect any answer. Not because I may not answer, but I have very limited time/resources and want to focus on the important people first.
  13. Requests/questions of higher Level subscribers (Playbook, Study, Article/Video Tiers) or long time members always enjoy priority.
  14. If you have a highly complex request, please contact me in email and after discussing all the details, I will provide a quote for the work (see next point).
  15. If you are looking for a complex or private project, you can ask for a quote as detailed on the Private Consultation section.
  16. If your request was completed and you are satisfied with the result, or simply just want to support my work further, feel free to ‘Buy Me a Coffe’.