IMPORTANT: The primary purpose of the TicinoTrader Chartbook (Level 1) and Articles/Videos (Level 2) subscriptions is to create and publish, at my discretion, the materials considered most important and relevant to trading (order-flow, futures, etc). Membership on the TicinoTrader site is not a chartbook request service. However, if a member asks for something within my capabilities and resources, I’m happy to help—as you’ve seen many times.
Request Submission Guidelines
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Who Can Request
Only active TicinoTrader members may post chartbook- or content-related requests.
Non-members or expired members who still wish to commission work should book a private consultation. -
Primary Channel: Support Forum
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All requests and follow-up questions go in the Support Forum (members-only).
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Email is used only when you’re explicitly asked to switch to it (e.g. for private or complex projects).
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Before You Post
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Search the forum (and site search and the Tag Cloud) for existing or similar requests to avoid duplicates.
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If your earlier request hasn’t been addressed, bump it rather than opening a new thread on the forum.
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How to Frame Your Request
Provide full details so your request can be fulfilled quickly:-
Clear description of what you need
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Screenshots or examples of the behavior/format you want
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SierraChart settings or parameters you’re using
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Support the Work
Each chartbook request typically takes 2–3+ hours (chart creation, video recording, posting, etc.) minimum. Please support this effort by making a contribution via our Buy Me a Coffee option when you submit a request, especially when you are happy with the result. -
Symbol-Change Requests
Most chartbooks are highly customized for a specific symbol and don’t simply “swap” to another without manual tweaking. Unless there’s a strong reason to duplicate an existing chartbook for a different symbol, please don’t request simple symbol-changes.-
Level 2 members: check the “Level 2 Video Instructions” in each post—they include all the steps to convert a layout to any symbol. If there is no video tutorial for a given chartbook yet, send a request and one will be posted soon.
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Not yet L2? Consider upgrading at least temporarily to get full conversion details.
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Parameter-Tweak Questions
Questions about changing chartbook parameters (colors, indicators, settings, etc.) often take significant time to answer via email—especially because of the large number of incoming messages.-
Upgrading to Level 2 gives you access to tutorial videos where every parameter and setting is explained in detail.
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Unsupported Channels
Do not send requests via Discord, Twitter, YouTube comments, SierraChart support boards, etc.
Any request outside the forum (or designated email) will be ignored. -
Complex or Custom Projects
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For large-scale, paid, or very technical work (e.g. custom chartbook, programming, automated systems, etc), please use Private Consultation.
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Priority & Turnaround
Requests from higher-tier (Playbook, Study, Articles/Videos) and long-time training/mentoring members are handled first. -
Copyright & Refusals
You may request copyrighted content, but such requests may be declined without explanation at the author’s discretion.
Last updated: June 22, 2025 at 12:52 pm
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