RULES/GUIDELINES FOR NEW REQUESTS

IMPORTANT: The main goal/original idea behind the TicinoTrader Chartbook, Articles/videos subscriptions is to focus on creating materials that I (TicinoTrader) consider most important/related to Orderflow trading and post them on the site – based on my own discretion.
Membership of the TicinoTrader site is not a chartbook request service, but if a member asks for something that is within my capabilities/resources, I am happy to help – as you may have seen many times.

By using the site and its forum (access is for members only) and being a member of the group, you accept this and the guidelines below:

  1. The Support Forum is the primary support channel for receiving questions and requests from Site members.
  2. Requests from non-members or expired members can be completed through Private Consultations.
  3. The purpose of the Request forum section is to collect ideas, so new users can clearly see if something has been requested earlier.
  4. Please use this forum as the main platform for all communication rather than emailing me to request a new chartbook or ask questions – unless you are asked to do so.
  5. Please only use email for enquiries/questions if you are specifically asked ONLY.
  6. I cannot accept requests and answer questions if they are sent via unsupported channels (Discord, Twitter, Youtube message, etc). Please send all requests/questions via the support forum or, if you are looking for a custom/private work, via email.
  7. Please ALWAYS use the forum to make requests or ask questions about existing materials.
  8. Before posting a new request or question, please always check the forum (use the search function) to see if your request or something similar has already been posted/requested/asked. There is also a site search function and all posts use extensive tags.
  9. If you have already submitted a request that has not yet been answered/completed, please re-submit it there or by email.
  10. I cannot help with custom programming, but feel free to post requests regarding this topic. There is a good chance that SierraChart already has something that you can use as a replacement. If it can’t be done with standard SierraChart tools, I can refer you to very skilled SC programmers.
  11. You may ask for/request copyrighted material, but I may decide to refuse this request without further explanation – at my own discretion.
  12. I can only answer questions and complete requests from Site members. If you are not a member, please do not expect an answer. Not because I might not answer, but because I have very limited time/resources and want to focus on the important people first.
  13. Requests/questions from higher Level subscribers (Playbook, Study, Article/Video Tiers) or long-time members always given priority.
  14. If you have a very complex request, please contact me by email and after discussing all the details, I will give you a quote for the work (see next point).
  15. If you are looking for a complex or private project, you can request a quote as detailed in the Private Consultation section.
  16. If your request has been completed and you are happy with the result, or you just want to further support my work, please consider ‘Buying Me a Coffe’.

Last updated: March 29, 2024 at 9:45 am

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